Shipping Policy
Last Updated: 19/04/2026
At Protynx Labs, we aim to process and dispatch all UK orders quickly and securely.
1. Order Processing
- Orders are processed within 1–2 business days
- Orders placed on weekends or holidays are processed the next working day
- Orders cannot be changed or cancelled once processed
2. Shipping Location
We currently ship within the United Kingdom only.
3. Delivery Times
- Standard UK Delivery: 2–4 business days
Delivery times are estimates and may vary depending on courier services.
4. Shipping Costs
- £4.99 – Standard UK Delivery
- Free shipping on orders over £100
5. Tracking
Tracking information will be provided once your order has been dispatched (where applicable).
6. Delivery Responsibility
Protynx Labs is not responsible for:
- Courier delays
- Lost or stolen packages once marked as delivered
7. Incorrect Address
Customers are responsible for entering the correct shipping details. We are not liable for incorrect addresses provided at checkout.
8. Contact